1. Data We Collect
Through the contact form, we may collect your name, email address, company information and the message you submit.
For service security and abuse prevention, IP address, browser details and limited session data may also be processed technically.
2. Purpose of Processing
Data is processed to respond to contact requests, review licensing or product questions and handle support-related communication.
Limited technical logs may be retained to protect system security, reduce spam and maintain service continuity.
3. Optional Usage Statistics
If enabled by the user in the B Safe app, anonymous usage statistics may be sent.
These statistics are limited to app version, build number, macOS version, language preference, license tier and an anonymous activity heartbeat.
Optional usage statistics do not send file names, file paths, vault names, vault contents, license keys, device UUIDs, hardware fingerprints, emails or personal content.
4. License Security
Pro license validation may use the license key, device UUID and a one-way hardware hash that does not include raw hardware data.
These values are processed to enforce device limits, stop blocked devices and reduce license abuse.
5. Retention Period
Contact records are retained for a reasonable period based on the nature of the request and are deleted or anonymized when no longer needed.
Optional usage statistics are retained only for a reasonable period for product stability, version distribution and compatibility analysis.
Records subject to legal obligations may be retained for the period required by applicable law.
6. Data Sharing
Your personal data is not sold or disclosed for commercial purposes unless required by law.
Limited sharing may occur with hosting, email or technical infrastructure providers only to the extent necessary to operate the service.
7. Rights and Requests
You may request access, correction, deletion or update of your personal data through the provided contact channels.
Requests are reviewed within a reasonable timeframe under applicable data protection laws.
For questions, contact us through the contact page.